State Farm® Insurance Agent Shawn Christensen

"Shawn is great! I would highly recommend him to my family and friends."

"The staff have been so helpful in giving me quotes and options for my home and car insurance! I've been recommending them to all my friends!"

"I highly recommend Shawn Christensen State Farm office. The whole team is amazing to work with and truly cares about their customers!"

"Initially they were the cheapest but every renewal I would see large increases. I realized after 2 years they were in fact overcharging me. It took over 3 months and a lot of effort and follow up on my end to get a refund. But…they screwed up the refund and I had to tell them that. Long story short after a huge and lengthy amount of time and effort we got it straightened out. Then the next renewal comes…27% increase (about $350) between all of my vehicles. When I called to ask about this their canned response was the increase was from increased mileage. This was not true and how would they know how many miles I’ve put on my vehicles? I had to wait a week for Shawn to reach out to me. He said he would reach out to underwriting and get back to me. That was 18 days ago. No response. This has been the typical theme with them. I know Shawn will not be calling me back and I will have to reach out again for another canned response."

"Went in on the first of the month and saw Laura, she was extremely pleasant to work with and explained everything with detail. She saved me almost $1600 a year on my car insurance! She was also able to lower my home owners deductible and save me even more money on that!! I was with my prior insurance company for over ten years and was exhausted from seeing my insurance increase year after year due to no fault of my own."

"Shawn Christensen dose a vary good job he make make share that u are very happy he does a vary good job he cares about his clients are happy"

"Update: Shawn reached out to me personally and helped answer some of my questions, I think there was confusion on their staff regarding answering questions. I appreciate them coming back and covering ground. My original review is posted beneath. -- I've generally been happy with my coverage from Shawn Christensen's team but have been perplexed by their service recently and wouldn't recommend doing business with their team, my experience follows: Recently I saw that my rates were increasing by $200 for a six-month period. When I called the office to ask why I was suddenly increasing in rates, I was told they could see nothing in my file reflecting the change but they could reach out to their underwriting team for further information and call me back in 10 minutes. I said OK and waited for a call, nobody reached out to me. I called the office the next day and asked why nobody had reached out to me to tell me what they had found out. A different agent picked up and told me they would look into the issue and get back to me by end of day. I received no response. I called Shawn Christensen's office again today to ask whether they still wanted my business, I was able to get quotes from Progressive and Geico that were close to my old rate. A different agent told me they would reach out to their underwriting staff and get back to me within 10 minutes and I received no callback after three hours. I'm kind of surprised by the lack of agency from this agency, I'm a customer trying to renew service and they're in no rush to retain me. I'll be renewing with a different agency."

"Relocating from out of state and staff has been incredibly helpful in setting up multiple policies. Highly recommend working with this office."

"This agency offered my family an auto policy and despite perfect payment record, dropped our coverage with 2 weeks notice. When we sent information to support our case, they kept us on hold over a week before enforcing the cancellation - despite the car being up to manufacturer’s standards. Be careful, we had a signed policy -completely approved and active- until they decided “not this car anymore”. No claims, no tickets, just disappointment."

"The staff here are very friendly and easy to work with."

"Thank you Paola for your help! It’s great to know that you guys have a Spanish speaking person in office!"

"Thank you so much for you help Paola!! You were so awesome and helped me a lot! I will never forget you"

"Really appreciate the professional and friendly service for the many years! Thanks!"

"Staff was helpful and the service was more than satisfactory"

"Very great service and the staff were amazing"

"I signed up with Shawn two years ago, I had issue come up on a Sunday with little hope. I called Shawn’s team and was blown away with service and I had a claim sent in Monday. Best insurance team by far."

"Great experience. Highly recommend. Don’t look anywhere else. 👍🏻👍🏻👍🏻"

"Laura was amazing to deal with. She is so personable and helped us get the best possible deal. I will definitely recommend Shawn Christensen to family and friends!"

"I had the pleasure of getting Paola as my representative, she made it simple and easy to get the insurance I needed. She is super knowledgeable about all things insurance and has been quick to help me when I have questions. She took the time to make sure I was getting the best deal, helping to bundle my car and renters insurance. I appreciate Paola for how helpful she has been and would recommend her to anyone I know!"

"Gracias poala"

"I have had the same insurance company for many years. I had one vehicle in particular that they couldn't cover. 1 call to this place and I switched all vehicles to them and cut my rates in half for better insurance. Laura was very friendly, professional and jumped right on the case. Communication was awesome. She's very knowledgeable and isn't afraid to tackle big projects. To say the least I'm extremely satisfied and will be redwing more people to them"

"Sam was very nice and helpful"

"My representative was Laura, it literally took 5 minutes and she covered every last concern I had with professionalism and grace. She was extremely knowledgeable about every question and made me feel like a valued customer, my only regret is not signing up sooner, thanks again Laura!"

"Sam was very quick in response to my needs. Very helpful and friendly. Highly recommend."

"Thanks to State Farm. Thanks Laura Chea! She helped us very much and explained everything very well. She is professional and so nice. I strongly recommend State Farm insurance company."