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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 25, 2024

4  out of  5 rating by J H
"Update: Shawn reached out to me personally and helped answer some of my questions, I think there was confusion on their staff regarding answering questions. I appreciate them coming back and covering ground. My original review is posted beneath. -- I've generally been happy with my coverage from Shawn Christensen's team but have been perplexed by their service recently and wouldn't recommend doing business with their team, my experience follows: Recently I saw that my rates were increasing by $200 for a six-month period. When I called the office to ask why I was suddenly increasing in rates, I was told they could see nothing in my file reflecting the change but they could reach out to their underwriting team for further information and call me back in 10 minutes. I said OK and waited for a call, nobody reached out to me. I called the office the next day and asked why nobody had reached out to me to tell me what they had found out. A different agent picked up and told me they would look into the issue and get back to me by end of day. I received no response. I called Shawn Christensen's office again today to ask whether they still wanted my business, I was able to get quotes from Progressive and Geico that were close to my old rate. A different agent told me they would reach out to their underwriting staff and get back to me within 10 minutes and I received no callback after three hours. I'm kind of surprised by the lack of agency from this agency, I'm a customer trying to renew service and they're in no rush to retain me. I'll be renewing with a different agency."
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George Zeilman

May 29, 2024

5  out of  5 rating by George Zeilman
"Relocating from out of state and staff has been incredibly helpful in setting up multiple policies. Highly recommend working with this office."
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Ashleigh Kramer

May 13, 2024

1  out of  5 rating by Ashleigh Kramer
"This agency offered my family an auto policy and despite perfect payment record, dropped our coverage with 2 weeks notice. When we sent information to support our case, they kept us on hold over a week before enforcing the cancellation - despite the car being up to manufacturer’s standards. Be careful, we had a signed policy -completely approved and active- until they decided “not this car anymore”. No claims, no tickets, just disappointment."
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Brooke D

May 8, 2024

5  out of  5 rating by Brooke D
"The staff here are very friendly and easy to work with."
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Sanndy Rosete

April 14, 2024

5  out of  5 rating by Sanndy Rosete
"Thank you Paola for your help! It’s great to know that you guys have a Spanish speaking person in office!"
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Lexine Adade

April 4, 2024

5  out of  5 rating by Lexine Adade
"Thank you so much for you help Paola!! You were so awesome and helped me a lot! I will never forget you"
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David Laack

March 28, 2024

5  out of  5 rating by David Laack
"Really appreciate the professional and friendly service for the many years! Thanks!"
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Dustin Rees

March 21, 2024

5  out of  5 rating by Dustin Rees
"Staff was helpful and the service was more than satisfactory"
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Mr. Howwyy

March 21, 2024

5  out of  5 rating by Mr. Howwyy
"Very great service and the staff were amazing"
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Brandon Luhmann

February 18, 2024

5  out of  5 rating by Brandon Luhmann
"I signed up with Shawn two years ago, I had issue come up on a Sunday with little hope. I called Shawn’s team and was blown away with service and I had a claim sent in Monday. Best insurance team by far."
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Josh Schultz

February 18, 2024

5  out of  5 rating by Josh Schultz
"Great experience. Highly recommend. Don’t look anywhere else. 👍🏻👍🏻👍🏻"
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Joe Goldsmith

February 14, 2024

5  out of  5 rating by Joe Goldsmith
"Laura was amazing to deal with. She is so personable and helped us get the best possible deal. I will definitely recommend Shawn Christensen to family and friends!"
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Karlie Evans

February 3, 2024

5  out of  5 rating by Karlie Evans
"I had the pleasure of getting Paola as my representative, she made it simple and easy to get the insurance I needed. She is super knowledgeable about all things insurance and has been quick to help me when I have questions. She took the time to make sure I was getting the best deal, helping to bundle my car and renters insurance. I appreciate Paola for how helpful she has been and would recommend her to anyone I know!"
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January 31, 2024

5  out of  5 rating by Veebthebeeb
"Gracias poala"
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Nicholas Winsky

January 17, 2024

5  out of  5 rating by Nicholas Winsky
"I have had the same insurance company for many years. I had one vehicle in particular that they couldn't cover. 1 call to this place and I switched all vehicles to them and cut my rates in half for better insurance. Laura was very friendly, professional and jumped right on the case. Communication was awesome. She's very knowledgeable and isn't afraid to tackle big projects. To say the least I'm extremely satisfied and will be redwing more people to them"
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Brittany Kerfeld

December 5, 2023

5  out of  5 rating by Brittany Kerfeld
"Sam was very nice and helpful"
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austin harrington

November 16, 2023

5  out of  5 rating by austin harrington
"My representative was Laura, it literally took 5 minutes and she covered every last concern I had with professionalism and grace. She was extremely knowledgeable about every question and made me feel like a valued customer, my only regret is not signing up sooner, thanks again Laura!"
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Lynsey Mittelstadt

October 13, 2023

5  out of  5 rating by Lynsey Mittelstadt
"Sam was very quick in response to my needs. Very helpful and friendly. Highly recommend."
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Khaled Alhalhooly

October 12, 2023

5  out of  5 rating by Khaled Alhalhooly
"Thanks to State Farm. Thanks Laura Chea! She helped us very much and explained everything very well. She is professional and so nice. I strongly recommend State Farm insurance company."
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Sarah Baum

October 5, 2023

5  out of  5 rating by Sarah Baum
"Excellent service. Great staff and very professional! Highly recommend!"
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Joel Ronnenberg

October 4, 2023

5  out of  5 rating by Joel Ronnenberg
"I worked with Laura, she was very knowledgeable and helpful and made the experience very easy."
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Meaghan Kazak

September 27, 2023

5  out of  5 rating by Meaghan Kazak
"The agent Paola was so helpful and knowledgeable! I would absolutely recomend"
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Chris Haugen

September 5, 2023

5  out of  5 rating by Chris Haugen
"Everything is handled in a timely manner, best around!"
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Bill Steele

August 29, 2023

5  out of  5 rating by Bill Steele
"Laura did a great job with setting up my new insurance for both my vehicles. As well as going the extra step with some other issues I needed getting taken care of."
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Molly Bledsoe

August 2, 2023

5  out of  5 rating by Molly Bledsoe
"Laura was super helpful and friendly when I needed to adjust my insurance for a move! It was one of the easier parts to deal with :)"