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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryan Hunt

March 27, 2025

5  out of  5
rating by Bryan Hunt
"I appreciate all the work by Sanna she has been very helpful and prompt with providing excellent customer service and answering all my questions. She helped with filling my specific insurance needs, thank you Sanna. Highly recommend her!!!"
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Odin Voss

March 21, 2025

5  out of  5
rating by Odin Voss
"Laura’s a great person to work with and very understandable"
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Dean DeBoer

March 21, 2025

5  out of  5
rating by Dean DeBoer
"Shawn was great to deal with getting setting up life insurance for all 3 of my daughters. I’d recommend him to anyone for all their insurance needs."
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Scott Decker

March 21, 2025

5  out of  5
rating by Scott Decker
"Great insurance company!!! Laura was great to deal with. I saved a bunch of money."
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Ben Braun

March 21, 2025

5  out of  5
rating by Ben Braun
"I couldn’t be more impressed with the service I received at Shawn’s office. Shawn and the girls there are so friendly and willing to help and answer any questions I have. Highly recommend Shawn and his crew!"
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Tyler Bissell

March 21, 2025

1  out of  5
rating by Tyler Bissell
"Absolute worst insurance to go threw. Mr. Shawn Christensen is never in his office to speak with his customers. When you do call in you get treated like garbage for wanting some explanation. Never again will I deal with this place, a lady named Laura was sure fast to blame me for my situation and was giving me a hell of an attitude"
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Nick

March 17, 2025

5  out of  5
rating by Nick
"Great customer service & great rates!"
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Matt Kocher

March 16, 2025

1  out of  5
rating by Matt Kocher
"Terrible customer service. Not working for the client at all. Didn’t even send an adjuster to look at our damage and claims it was inspected. Had to call a handful of times to even get through to the agent. One phone call, the receptionist wanted to answer on behalf of the agent. Have significant water damage from an old leaking window that caused all of the wood to rot through and through from our front window into our living room sub-floor. All damage is behind the dry wall. State Farm “immediately”decided that it isn’t going to be covered because there’s “no evidence” of an abrupt issue. Rotted wood is from a long period of time…..like that should matter. Front window and wall has to be replaced and it is quoted $12k to fix. My entire family is now getting sick from the constant exposure to mold and rot. We have the wall and window covered with plastic sheeting but apparently it’s not enough. Due to the extensive cost to repair, we cannot afford it at all and presumably will just sit with a giant rotted hole in our house."
We responded:
"Thank you for taking the time to share your feedback with us. We sincerely regret to hear about the difficulties you are experiencing with your property and the stress it has caused your family. We understand that dealing with water damage and its potential health implications can be incredibly frustrating. However, we would like to clarify that our policies generally do not cover damages resulting from long-term wear and tear, such as issues related to rotting wood and mold that can develop over time. This is why your claim was determined to be outside the scope of sudden or accidental damage. I want to assure you that our team consists of licensed agents dedicated to providing support. While I was in Mexico celebrating my parents' 40th anniversary, I know you were able to connect with Brittnee and Laura, who are our claim specialists with over 20 years of insurance experience. They are well-equipped to represent the agency and communicate effectively on our behalf. I have complete confidence in their expertise and professionalism. I was able to connect with your spouse the day I got back from vacation. I understand how challenging it can be to navigate homeownership, especially given the competitive housing market. I recognize that you purchased your home just a few months ago, and many buyers are opting to forgo home inspections, which can help identify pre-existing issues. I always emphasize the importance of these inspections, as they can reveal conditions that may not be covered by insurance. My wife and I recently faced a similar situation when we had an offer accepted on a property that we thought was perfect, but after a home inspection, we discovered significant issues and ultimately decided to withdraw our offer. Please know that we are here to assist you in any way we can and appreciate your understanding of our policies. Thank you for your patience, and we wish you the best as you resolve these issues. Please reach out with any questions. Shawn "
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Jeff Fieseler

March 5, 2025

5  out of  5
rating by Jeff Fieseler
"Awesome service and very helpful"
We responded:
"Thanks Jeff. We appreciate your support!"
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Dan Even

January 24, 2025

5  out of  5
rating by Dan Even
"I recently had to submit a claim with Shawn Christensen’s State Farm office, and it was by far the smoothest experience I’ve ever had. The team was professional, efficient, and incredibly helpful every step of the way. They made the entire process stress-free, answering all my questions and handling everything with care and attention to detail. I truly felt like a valued customer. Highly recommend Shawn Christensen State Farm for outstanding service and support!"
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Elizabeth Huettner

January 22, 2025

5  out of  5
rating by Elizabeth Huettner
"Laura was great to work with. She was very prompt and efficient with addressing questions and needs."
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Amariane Giron

December 9, 2024

5  out of  5
rating by Amariane Giron
"Sanna was helpful and very informative about home and auto insurance!"
We responded:
"Great to hear. Sanna has been a great addition to the team. Thanks Shawn"
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Alice Lee

December 6, 2024

5  out of  5
rating by Alice Lee
"Sanna is truly one of a kind!! She was so patient and understanding with me. Sanna not only answered all of the questions I had, she made me feel heard and acknowledged! I highly recommend going to her because she will make sure you are taken care of. Sanna is the best (:"
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Conica Prom

December 6, 2024

5  out of  5
rating by Conica Prom
"Sanna was helpful and informative with my car insurance."
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cynthia neth

December 6, 2024

5  out of  5
rating by cynthia neth
"State Farm has been around for many years a reliable insurance company. Sanna Sok has been a great help."
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Kevin

December 6, 2024

5  out of  5
rating by Kevin
"Sanna has been extremely helpful in giving me the informations I needed for my auto insurance! Will recommend!"
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Benjamin Hunt

December 5, 2024

5  out of  5
rating by Benjamin Hunt
"Sanna was very helpful and polite"
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Gracie Hunt

December 5, 2024

5  out of  5
rating by Gracie Hunt
"Sanna was very helpful in what coverages are best for me."
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san sok

December 5, 2024

5  out of  5
rating by san sok
"Sanna was kind and helpful"
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Saveth Sok

December 5, 2024

5  out of  5
rating by Saveth Sok
"Sanna was efficient and helpful explaining about State Farm coverage. She was delightful and has great customer service."
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Erin Clark

December 5, 2024

5  out of  5
rating by Erin Clark
"I worked w/ Sanna recently. She was such a joy and was very knowledgeable!"
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Sanny Sok

December 5, 2024

5  out of  5
rating by Sanny Sok
"Sanna was very help in getting me all the information I had ask about."
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Jinsoon

December 5, 2024

5  out of  5
rating by Jinsoon
"I was helped out by Laura when getting my insurance all figured out. I think she did a fantastic job and I would recommend her to all my friends and family."
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TJ

November 1, 2024

5  out of  5
rating by TJ
"So responsive, so friendly—What great service by Laura &Jayden! Thanks!"
We responded:
"Laura and Jayden are great! We are working on a nickname for this star duo. We appreciate you TJ!"
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Michelle Bednarcik

August 22, 2024

5  out of  5
rating by Michelle Bednarcik
"Shawn is great! I would highly recommend him to my family and friends."
We responded:
"Thanks Michelle! Appreciate your support!"