Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denis Sik

Denis Sik

June 25, 2025

5  out of  5
rating by Denis Sik
"The absolute best!! Best rates and best service!!"
Profile photo of melly andrews

melly andrews

June 24, 2025

5  out of  5
rating by melly andrews
"Great Staff"
Profile photo of Jake Wellis

Jake Wellis

June 24, 2025

5  out of  5
rating by Jake Wellis
"Shawn was super helpful with my family."
Profile photo of Michael Ellingson

Michael Ellingson

June 24, 2025

5  out of  5
rating by Michael Ellingson
"Great people with tons of knowledge on Auto insurance"
Profile photo of Andrew Smidt

Andrew Smidt

June 16, 2025

5  out of  5
rating by Andrew Smidt
"Shawn Christensen and his team truly set the standard for customer service. There have been a few months where I was short on funds, and they always worked with me to make sure I didn’t lose coverage or get hit with late fees. Every time I call, the person on the line is friendly, knowledgeable, and genuinely willing to help. This is the first time I’ve stayed with an insurance company without feeling the need to shop around for a better deal — because I already feel taken care of here."
Profile photo of Kat Rollie

Kat Rollie

June 14, 2025

5  out of  5
rating by Kat Rollie
"Very responsive , courteous team and a great experience overall for a long time now. We have multiple auto and home policies. Brittnee is especially fantastic to work . Any questions we have , she replies with clarity and the same day, as well as provides great follow up."
Profile photo of George Murphy

George Murphy

June 11, 2025

5  out of  5
rating by George Murphy
"The best company I've been with also the only company I've been with Laura was very kind and patient"
Profile photo of janet hanson

janet hanson

June 11, 2025

5  out of  5
rating by janet hanson
"In today’s world of waiting online for computerized support, this firm is a treasure! They respond quickly via phone and provide amazing support. Everyone is so friendly and helpful. I highly recommend them for your auto. Homeowners and umbrella protection! They stand out from the pack!"
Profile photo of Kathryn Robinson

Kathryn Robinson

June 9, 2025

5  out of  5
rating by Kathryn Robinson
"This state farm agency is efficient and extremely accommodating. An appointment at the DMV opened up last minute and I needed insurance before an 8:15 am appointment. State farm returned my last- minute request for an out-of-hours phone call to get me set up with auto and renters insurance. They were incredibly helpful."
Profile photo of James Winchip

James Winchip

June 4, 2025

5  out of  5
rating by James Winchip
"Helpful, efficient and informative. I've had and issue."
Profile photo of Tracey Darwin

Tracey Darwin

June 4, 2025

5  out of  5
rating by Tracey Darwin
"Always amazing customer service! I have stayed with them even after I moved away from Rochester!"
Profile photo of Ms Wendy J Seitz

Ms Wendy J Seitz

June 4, 2025

5  out of  5
rating by Ms Wendy J Seitz
"Customer service in industries around the globe has noticeably changed over the last couple of years, as we all know. At State Farm, I get the same great customer service I grew up knowing . It is like the good old days! I can always reach someone if I have a question and I appreciate that a great deal! I have my auto and commercial property insurance through them. Laura is so wonderful to work with and is quick to respond!"
Profile photo of Sayde

Sayde

June 3, 2025

5  out of  5
rating by Sayde
"We switched from another insurance we were with for years because we weren’t happy with the level of customer service for the price we were paying. Since switching Our insurance is very reasonably priced + Shawn & his team have been very helpful whenever we have questions, or concerns."
Profile photo of Alison Cobb

Alison Cobb

June 3, 2025

5  out of  5
rating by Alison Cobb
"My Agent Laura made everything super seamless and low pressure. Got me some great deals too!! Definitely would recommend"
Profile photo of William Ward

William Ward

June 3, 2025

5  out of  5
rating by William Ward
"Great service with auto claims and discount applications."
Profile photo of Austin Zett

Austin Zett

June 3, 2025

5  out of  5
rating by Austin Zett
"I’ve been working with Shawn Christensen and his team for all my insurance needs—home, auto, business, and more—and I couldn’t be happier. He takes great care of me and my family, always making sure we have the right coverage and the best rates. Super responsive, knowledgeable, and genuinely cares about his clients. Highly recommend if you want someone who’s got your back!"
Profile photo of Beverly Schmidt

Beverly Schmidt

June 2, 2025

5  out of  5
rating by Beverly Schmidt
"Always great to work with. Shawn is a fun, but hardworking. They are just phone call away if I need anything. Shawn annd his team are quick to respond to text messages or email."
Profile photo of Carl Stephenson

Carl Stephenson

June 2, 2025

5  out of  5
rating by Carl Stephenson
"I got great prices on home and auto insurance. I had to use the auto insurance recently (for a jump start) and it was handled very well."
Profile photo of Xiomara Torres

Xiomara Torres

June 2, 2025

5  out of  5
rating by Xiomara Torres
"Siempre me han tratado de forma amena y cordial"
Profile photo of Cindy Terrill

Cindy Terrill

June 2, 2025

5  out of  5
rating by Cindy Terrill
"Have always been with State Farm and plan to stay with. They have always been there if I need them"
Profile photo of Rebecca Stephans

Rebecca Stephans

May 31, 2025

5  out of  5
rating by Rebecca Stephans
"Always there to help. Easy to get ahold of. Everyone in the office is always pleasant to talk to and helpful."
Profile photo of Patricia Phillips

Patricia Phillips

May 31, 2025

5  out of  5
rating by Patricia Phillips
"Very informative regarding new products"
Profile photo of Imelda Soto Escobedo

Imelda Soto Escobedo

May 30, 2025

5  out of  5
rating by Imelda Soto Escobedo
"Estoy muy agusto con esta aseguranza porque me atienden en mi idioma y con amabilidad, atentos a mis necesidades."
Profile photo of Benjamin Street

Benjamin Street

May 30, 2025

5  out of  5
rating by Benjamin Street
"Great to work with. Especially Laura. Very competent!"
Profile photo of Lynn Rust

Lynn Rust

May 30, 2025

5  out of  5
rating by Lynn Rust
"Very easy to deal with. Very prompt service."